Terms and Conditions
last updated: 12/22/2025
These Terms & Conditions govern your use of services provided by Nightingale Nursing & Home Health (“Nightingale,” “we,” “us,” or “our”), including SMS/text messaging communications. By engaging with our services or opting in to receive text messages, you agree to these Terms & Conditions.
1. Use of Services
Nightingale provides healthcare and related support services. Communications may occur via phone, email, or SMS/text message for operational and service-related purposes.
Text messaging is not used for unsolicited marketing.
2. SMS / Text Messaging Program
By providing your mobile number and opting in, you agree to receive text messages from Nightingale Nursing & Home Health.
Messages may include:
Appointment reminders and confirmations
Customer Care and service-related notifications
Administrative or account-related notifications
Important updates related to services you receive
3. Message Frequency
Message frequency may vary depending on your interactions with Nightingale and the services you receive.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Nightingale is not responsible for any charges incurred.
5. Opt-In and Consent
You will receive SMS messages only after providing explicit consent. Consent may be obtained verbally, electronically, or through written forms, depending on the context of service delivery.
Consent to receive text messages is not a condition of receiving healthcare services.
6. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive text messages unless you re-enroll.
7. Customer Support
For assistance, contact us at:
info@nnhomehealth.com
8. Privacy
Your privacy is important to us. Our collection and use of information, including SMS data, are governed by our Privacy Policy, which is available on our website.
9. Service Availability
SMS messaging services are provided on an “as-is” basis and may be subject to delays or failures due to factors outside our control, including carrier limitations or technical issues.
10. Changes to These Terms
Nightingale reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
Nightingale Nursing & Home Health
Email: info@nnhomehealth.com