Privacy Policy

last updated: 12/22/2025

   Nightingale Nursing & Home Health (“Nightingale,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and through SMS/text messaging communications.

  1. Scope of this Policy

This Privacy Policy applies to:

  • Visitors to our website

  • Individuals who communicate with us electronically

  • Individuals who opt in to receive SMS/text messages from Nightingale

This policy covers both website data and SMS messaging data, which are handled separately as described below.

2. Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Phone number

  • Email address

  • Information voluntarily submitted through forms or communications

  • Communication preferences, including SMS opt-in and opt-out status

When applicable, Nightingale may also collect health-related information solely for the purpose of providing healthcare services, in accordance with applicable laws.

3. Website Data, Analytics & Cookies

This website collects limited personal data to support site analytics, performance, and security.

A. Website Data Collected

  • This website collects personal data to power site analytics, including:

  • Information about your browser, network, and device

  • Web pages visited prior to coming to this website

  • Your IP address

B. Website Usage Data

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling behavior

  • Searches

  • Timestamps

C. Analytics Provider

We share this information with Squarespace, our website analytics and hosting provider, to learn about site traffic and activity.

D. Cookies and Similar Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

  • Functional and required cookies are always used to allow Squarespace to securely serve this website.

  • Analytics and performance cookies are used only when you acknowledge our cookie banner. These cookies help us understand site traffic and usage patterns.

E. Hosting Provider

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages visited prior to and during your visit

  • Your IP address

F. Purpose of Website Data

Squarespace requires this data to run, protect, and improve its platform and services. Squarespace analyzes this data in a de-personalized form.

4. SMS & Text Messaging Privacy

Nightingale uses SMS/text messaging solely for operational and service-related communications, such as:

  • Appointment reminders

  • Care coordination

  • Administrative or service notifications

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent are used only to deliver messages you have agreed to receive.

5. Information Sharing

Nightingale does not sell, rent, or trade personal information.

Information may be shared only:

  • With authorized service providers necessary to operate our services (such as SMS platforms, aggregators, or carriers)

  • When required by law or regulation

  • To protect the rights, safety, or security of patients, staff, or the organization

All service providers are required to safeguard information appropriately.

6. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, or misuse, consistent with healthcare industry standards.

7. Your Choices & Rights

  • Cookies: You may manage cookie preferences through your browser and cookie banner settings.

  • SMS Messages: You may opt out of receiving text messages at any time by replying STOP.

8. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Nightingale Nursing & Home Health

Email: info@nnhomehealth.com

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.